How can we help you?
Provide a detailed description of the problem and a member of our support team will contact you shortly.
In order to expedite your request, please provide as much of the following information as possible:
- Full name
- Viridis email address
- Phone number, in case we need to reach you
- Include program or class (if applicable)
- If this a problem regarding the software, include: type of computer (PC or Mac), operating system, and browser
- Your question or description of the problem
- Windows IE11, Chrome, Firefox
- Mac Safari, Chrome, and Firefox
We aim to respond to all messages within 15 minutes during our normal working hours of 9AM EST to 6PM EST. Depending on the nature of your inquiry, we may need additional time to conduct an inquiry. We will do our best to keep in touch with you during this process.